We ask that in the case you are not able to attend your reservation that you give us 48 hours notice. In the case you communicate your cancellation 48 hours before your reservation, you will receive a full refund on your down payment. If we are notified about a cancellation less than 48 hours in advance, you will receive a full refund in the case we are able to recover your table.
We are not able to move a reservation to a different day if this is requested less than 48 hours prior to the original reservation. This is treated as a late cancellation, in which case the deposit is returned if we are able to recover your table.
If there is a reduction in the party size, this also needs to be communicated 48 hours in advance in order to receive the full deposit back. If this is communicated less than 48 hours in advance, we will deduct the down payment for the amount of people that show up to the reservation. However, if we are able to somehow recover the missing guests (for example, by placing the reduced party at a smaller table), the down payment will be deducted in full. This is subject to availability. Party size reductions on the day of reservation and without prior communication will only get the deposit back for the people that show up.
Please contact us at your soonest possible convenience in the case that you will be late. In the case there is no communication over lateness we will hold your table for 30 minutes beyond your reservation time. After that period, we will consider your table a “no show” and your table will be cancelled. In this case, the down payment is non-refundable.